I’ve updated the support system. You can still email email@example.com, and now you’ll see a pink circle in the bottom right corner of the screen. If you click on that you’ll be able to send us a message anytime. Soon the library will be accessible from there as well.
The reason for the change was to speed up how we provide support for you so that I can put more time into finishing off the features I know you’re all desperately in need of and waiting very patiently for.